Repair Form
For Hunter Douglas Window Coverings
Window Covering Repairs
Our experienced and knowledgeable staff can repair your window coverings quickly and professionally.
If you purchased your Hunter Douglas window coverings from Blinds & Designs and need repairs, our experienced and knowledgeable staff can do it quickly and professionally. Please take a moment to read the following:
- We offer free service calls for the first year of the product’s life.
- *Need info label located on the headrail of the window covering if possible
- Hunter Douglas warranty on manual product up to 7 years & PowerView® up to 5 Years
- The service call installer charge is $195.00 (including takedown and reinstalling) plus $95.00 minimum shipping and handling charges for repairs.
- As per the above, it is okay to bring the product in for repair to avoid the service call charge
- Once the service call request is received, we will follow up in 24 – 48 hours during weekdays.
- Hunter Douglas repair timeline is approximately 3 – 4 weeks
- Request for Hunter Douglas part by providing photos, quantity and product label photo
- If not under warranty by Hunter Douglas, part can be ordered through Amazon, Blindsparts.com
Note: If you purchased from another dealer and they are not available or out of business, you can go to Angi to find a repair person.
About Hunter Douglas Repairs
The Hunter Douglas Lifetime Warranty expresses our desire to provide a thoroughly satisfying experience when selecting, purchasing, and living with your window fashion products. If you are not thoroughly satisfied, simply contact Hunter Douglas Inc. at 1-800-789-0331 or email us. In support of this policy for consumer satisfaction, we offer our Lifetime Limited Warranty, as described below.
Covered by a Lifetime Limited Warranty
- Hunter Douglas window fashion products are covered for defects in materials, workmanship, or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below)
- Blinds and shades are guaranteed for seven years or less from date of purchase
- Motorization is guaranteed for five years or less with date with proof of purchased
- All internal mechanisms.
- Components.
- Fabric delamination.
- Repairs and/or replacements will be made with like or similar parts or products.
- Hunter Douglas motorization components are covered for five years from the date of purchase.
Not Covered by a Lifetime Limited Warranty
- Any conditions caused by normal wear and tear.
- Abuse, accidents, misuse or alterations to the product.
- Exposure to the elements (sun damage, wind, water/ moisture) and discoloration or fading over time.
- Failure to follow our instructions with respect to measurement, proper installation, cleaning or maintenance.
- Torn or ripped fabric, discontinued products, or parts.
- Shipping charges, cost of removal, and reinstallation.
Repair Form
Blinds & Designs offers repairs and service calls on window coverings purchased from Blinds & Designs.